What information do we collect?

We collect information from you when you book a yatra or tour package, register on our website, submit an inquiry, subscribe to our updates, or fill out a form.

When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, government-issued identification details (where required), or payment information.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

• To Communicate with You
  We may use your information to respond to your inquiries, provide customer support, send booking confirmations, travel updates, important information about your yatra or our services, and marketing communications (where permitted) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice Calls.
• To Process Bookings and Transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, except where necessary for processing your booking, completing payment transactions, arranging travel services, obtaining permits, or fulfilling the services requested by you.
• To Send Periodic Emails
  The email address you provide during booking or registration may be used to send booking confirmations, travel updates, important service-related notifications, promotional offers, newsletters, and information about upcoming yatras or travel packages.

*Note:* If at any time you would like to unsubscribe from receiving promotional emails, you may follow the unsubscribe instructions included in the email or contact us using the details provided on our website.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place a booking, make a payment, or enter, submit, or access your personal information.

We offer the use of secure servers. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and processed through trusted payment gateway providers. Such information is accessible only to authorized personnel who are required to keep the information confidential.

After a transaction is completed, your complete payment card information will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your device through your web browser (if you allow). These cookies enable the website or service provider's systems to recognize your browser and remember certain information.

We use cookies to help remember your preferences, improve your browsing experience, process bookings, and enhance the functionality of our website.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, processing payments, providing travel-related services, arranging accommodations, transportation, permits, customer support, or conducting our business, provided that such parties agree to keep this information confidential.

We may also release your information when required to comply with applicable laws, enforce our website policies, protect our legal rights, or safeguard the rights, property, or safety of our customers or others.

Non-personally identifiable visitor information may be used for analytics, marketing, advertising, or other legitimate business purposes.

Children's Online Privacy Protection

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from anyone under the age of 13 without appropriate parental or guardian consent.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our website and does not apply to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our website, you consent to this Privacy Policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the contact information provided on our website.